When I decided to invest in a deck for my backyard, I was excited. Visions of summer BBQs, relaxing evenings, and an outdoor space to entertain friends and family danced in my mind. Unfortunately, my experience with Archadeck turned that dream into a costly nightmare.
It all started with what seemed like a professional consultation. The representative seemed knowledgeable and assured me their team would deliver a high-quality, durable deck. I trusted their reputation—or what little I knew of it—and signed the contract. That was my first mistake.
The Problems Started Early
Within days of construction starting, it became clear something wasn’t right. The workers didn’t seem coordinated, and communication was nearly nonexistent. Materials sat unused for days, and when they did work, the craftsmanship was visibly sloppy. I raised concerns early on, but I was met with vague reassurances like, “Don’t worry, it’ll all come together in the end.” Spoiler: it didn’t.
The Finished Product: A Disaster
When the deck was finally “completed,” I was horrified. Boards were uneven, nails were sticking out, and the railing was wobbly—unsafe for even light use. The staining was blotchy, and there were visible gaps between the boards. It looked nothing like the beautiful designs they advertised. I immediately called to address these issues, but customer service was dismissive. They claimed everything was “up to standard” and any additional fixes would cost extra.
Aftermath and Regret
Not only was the deck poorly built, but I also discovered that it wasn’t up to code. When I consulted another contractor for a second opinion, they told me the structure could collapse under heavy weight. Imagine the liability and danger for my family and friends!
I’ve since had the deck rebuilt by a reputable company, but the damage to my wallet and trust is done. Looking back, I wish I had done more research and read reviews before choosing a builder.
Final Thoughts
If you’re considering Archadeck for your deck, proceed with extreme caution—or better yet, avoid them altogether. While they might seem promising at first glance, my experience suggests their quality and service fall far short of expectations. Save yourself the stress, time, and money. Your dream deck is worth choosing a reliable, skilled builder who delivers on their promises.